Frequently Asked Questions

Everything you need to know about our premium knitwear and shipping.

What materials are used in Yarns clothing?

We prioritize ethically sourced, high-quality natural fibers including Grade A Mongolian cashmere, extra-fine Merino wool, and organic cotton to ensure durability and comfort.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.

How should I care for my knitwear?

To maintain the shape and softness of your garments, we recommend hand washing in cold water with a gentle wool detergent and laying flat to dry. Avoid hanging knitwear to prevent stretching.

Do you offer international shipping?

Yes, Yarns ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.